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Management of your vacation rental starts here

Groundstay is a team of experienced professionals offering hands-on vacation rental management in Greece. With over 15 years of experience in short- and long-term rentals, we handle everything from listing setup, guest communication, and pricing strategy to day-to-day management. We don’t chase volume — we work with a select group of properties where quality, care, and personal attention come first. Our focus is simple: maximize your income, protect your property, and give guests a five-star experience.

Services

Free Consultation

We provide a complimentary property assessment, analyzing your rental’s location, market demand, and competitive landscape.

Price Optimazation

Using dynamic pricing algorithms and market analysis, we adjust rates to ensure competitive pricing and maximize your rental income.

Booking Management

We manage all reservations, inquiries, cancellations, and changes quickly and professionally. We keep a 100% response rate to ensure no opportunity is missed and every guest feels taken care of.

Cleaning & Maintenance Services

We employ professionals to perform thorough cleaning, timely maintenance, and property upkeep, keeping your rental in pristine condition by using advanced technology for record keeping.

Concierge Services

We enhance guest experiences with insider tips, experiences, and immediate assistance by offering personalized local recommendations, curated activity planning, seamless transportation arrangements.

Facility Management

We oversee property upkeep, safety compliance, seasonal preparations, and staff training, We coordinate regular inspections, maintenance schedules, and emergency response planning.

MANAGEMENT PLANS

Comprehensive services designed to maximize your rental’s potential, from essential operations to premium, full-scale management

ESSENTIAL

Efficient property management with core services to keep your rental running smoothly.
  • Accommodation
  • Channel management: managing bookings across multiple platforms
  • Owner Support
  • Immediate notifications and updates on reservations, payments, and customer requests
  • Customer Support
  • Handling inquiries, bookings, cancellations, and modifications
  • Collecting private feedback and reviews
  • Guest support available via email, OTA messaging platforms, WhatsApp
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STRATEGIC

Advanced services with enhanced guest support, owner benefits, and performance insights.
  • Accommodation
  • Detailed documentation of property infrastructure, amenities, and services
  • Owner Support
  • Payment processing: handling deposits, refunds, and charges
  • Monthly and annual sales reports, growth monitoring, and performance comparisons
  • Owner newsletters with market trends, statistics, and tips for maximizing success
  • Customer Support
  • Local vendor management to ensure reliable services for guests
  • Incentives for repeat bookings - special offers to encourage guest loyalty
  • Light concierge services: arranging activities, dining, and transportation
  • Check-in/Check-out coordination: smooth arrival and departure management
  • Guest coordination: managing guest needs and preferences

ELITE

Full-scale, comprehensive premium management with advanced marketing, revenue growth, and property care.
  • Accommodation
  • Safety and compliance checks: ensuring property meets local regulations
  • Provision of property resources: paperwork, guest booklets, seasonal preparation guides
  • Initial setup advice: assisting with purchasing necessary and optional equipment
  • Staff & owner training: covering guest welcoming, reservation management, cleaning standards, and emergency plans
  • Sales & Revenue Management
  • Advanced sales marketing and property promotion
  • Consultation on property improvements
  • Strategic agent partnerships to expand visibility
  • Revenue management - special promotions, upselling services, discount offers
  • Performance tracking & monitoring occupancy rates, ADR (Average Daily Rate), and guest satisfaction
  • Owner Support
  • Detailed monthly and annual performance reports
  • Weekly payment processing and transaction management
  • Property maintenance support: addressing issues during guest stays for seamless operations

Why Us?

Care-Driven Management

We focus on strategic pricing, channel optimization, direct booking advantages, property care and revenue without compromising guest satisfaction.

15 Years of Experience

In both long-term and short-term rentals, we bring a deep understanding of what drives success for property owners.

Transparency & Trust

We focus on a select group of properties, offering personal, transparent management built for long-term success.